How to Cancel Evernote in 2026

1. 01

   Figure out who actually bills you BEFORE you start. Check the receipt emails or your card statement: if the charge says 'APPLE.COM' or 'GOOGLE', you bought through the App Store or Google Play and must cancel there (steps 8-9), not on Evernote's website. If it says 'Evernote' or 'PayPal', continue below.

   Watch outEvernote's own cancel button will NOT stop an Apple/Google/PayPal charge. People cancel on the website, keep getting billed, and assume it 'didn't work' — it's third-party billing lock.
2. 02

   Open evernote.com in a desktop browser and log in. Click your account name/avatar, open Account Settings (Settings), and select Billing from the left-hand menu. Direct surface: the Billing tab inside the Evernote web client settings.

   Watch outThis is far easier on desktop web than in the mobile app. The mobile apps often route you to the store instead of showing a true cancel option.
3. 03

   Confirm your renewal date and price shown on the Billing page so you know your deadline and what you'll lose access to. You keep paid features until the end of the current billing period — there's no benefit to waiting, so cancel now.

   Watch outIf you were on Personal or Professional, Evernote retired those plans in late 2025 and will auto-roll you into the more expensive Advanced plan at renewal unless you cancel or downgrade. Don't assume your old price still applies.
4. 04

   At the bottom of the Billing page, click 'Cancel subscription' (on newer plan screens this may read 'Cancel plan').

   Watch outThe cancel link sits at the very bottom under plan info and upsells — you have to scroll past 'manage/upgrade' options to reach it (muted, low-contrast link).
5. 05

   You'll hit a retention screen. Evernote commonly offers a one-time 40-50% discount or pushes you to 'downgrade to Starter' instead of cancelling. Decline these if you truly want out: keep choosing to proceed. Scroll to the bottom and click 'Continue to cancel'.

   Watch outRetention loop: the discount is only shown here to stop you. If you accept, it's a one-time discount and renews at full price next cycle. The 'downgrade to Starter' path keeps you a paying/limited customer, not cancelled.
6. 06

   Select a reason for cancelling when prompted, then click the final 'Cancel subscription' button to confirm.

   Watch outThe 'reason' step is an extra friction screen; you must complete it before the cancel takes effect.
7. 07

   Verify it worked. Go back to Billing / Billing History — if you now see a 'Restore' (resubscribe) button instead of an active renewal date, the subscription is cancelled and won't renew. You should also get a confirmation email. Save that email.

   Watch outSeeing the 'Restore' button is the real confirmation — don't trust a single on-screen message. If you don't get an email, the cancel may not have completed.
8. 08

   If billed by Apple: on iPhone/iPad open Settings > tap your name > Subscriptions > Evernote > Cancel Subscription, and confirm. (Or on a Mac: App Store > your name > Account Settings > Subscriptions.)

   Watch outMust be done in Apple's settings, not Evernote. Apple also won't prorate; you keep access until the period ends.
9. 09

   If billed by Google Play: open the Play Store app > profile icon > Payments & subscriptions > Subscriptions > Evernote > Cancel subscription. If billed by PayPal: log in to PayPal > Settings > Payments > Manage automatic payments/Pre-approved payments > Evernote > Cancel.

   Watch outPayPal-billed (often legacy Premium) subscriptions can only be stopped by killing the recurring billing agreement in PayPal.

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