Cancellation guide · No. 8Meal Kits & Food

How to Cancel Blue Apron in 2026

Last verified 9 days ago · Re-audited every 90 days

Verified

Cancelling is online-self-service, but the path is buried: you must go Account Settings to Plan Settings to Edit to "Pause/Cancel Subscription," where Blue Apron pushes 4/6/8/10-week pause options first and hides the actual cancel behind a small-text "click here" link, then makes you complete a retention survey. The app has no cancel option (browser only), and you must beat the weekly "Changeable Before" cutoff or you're charged and shipped anyway.

Cancellation summaryMedium

Direct cancellation page

Go straight to Blue Apron's cancel page ↗

Cancel now ↗

Methods accepted: OnlinePhoneEmail
Average time: ~10min
Effective in: Immediately

If you hit a wall

Support1-888-278-4349

Retention1-888-278-4349

Why this is harder than it should be

Blue Apron is one of the original meal-kit services, and its cancellation is frustrating for a very specific reason: the company markets itself as "No Subscription," yet your account still auto-renews and auto-charges every week through its Autoship model. People who think they've stopped deliveries have often only *skipped* or *paused* them, so the charges quietly come back. To actually cancel you have to dig through Account Settings to Plan Settings to Edit to "Pause/Cancel Subscription," where Blue Apron parades pause options (4, 6, 8, or 10 weeks) and plan switches in front of you and hides the real cancel behind a tiny "click here" link at the bottom, followed by an exit survey. Worse, the mobile app offers no cancel button at all, so app-only users get stuck. And the timing trap bites hardest: if you don't cancel before that week's "Changeable Before" cutoff (about 5-7 days before delivery), the box is already processed, you're charged, and it ships anyway.

Step-by-step

Verified June 25, 2026

01
Open a desktop or mobile web browser (not the Blue Apron app) and log in at blueapron.com. Click your name in the upper-right corner and go to Account Settings.
Watch outThe Blue Apron mobile app has no cancel option at all. If you only have the app, you must switch to a web browser to cancel.
02
Before you cancel, check your next order's status and 'Changeable Before' date on the Upcoming page (under 'More' then 'Payment Details') or in Plan Settings.
Watch outAny order already marked 'Order Processed' or 'Shipped' cannot be cancelled and you will be charged for it. The weekly cutoff is roughly 5-7 days before your delivery day, so cancel well ahead of your delivery date.
03
Go to the Plan Settings section of Account Settings, click 'Edit,' then click 'Pause/Cancel Subscription.'
Watch outBlue Apron presents pause options (pause deliveries for 4, 6, 8, or 10 weeks) and plan-switch offers before the cancel option. Skipping or pausing is NOT cancelling, your subscription stays active and resumes charging later. Make sure you choose to fully cancel, not pause.
04
At the bottom of the page, click the small-text 'click here' link to cancel your subscription, then click 'Next.'
Watch outThe actual cancel link is intentionally small and at the bottom of the page, beneath the more prominent pause/keep options (a muted/de-emphasized cancel control).
05
Complete the brief retention/exit survey it asks you to fill out, then finish the cancellation.
Watch outThe survey is a retention step framed as 'help us improve' but you must get through it to finish cancelling.
06
Confirm cancellation: your plan status in Account Settings should show 'Canceled' and you should receive a confirmation email. Save that email as proof.
Watch outOn cancellation Blue Apron resets your password and removes your saved payment info. To return later you reuse the same email but must set a new password and re-add payment, this is normal, not a sign the cancel failed.
07
If the website flow fails or you cannot log in, email cancellations@blueapron.com asking to cancel (creates a paper trail), or call 1-888-278-4349 and ask the representative to cancel your account.
Watch outEmail cancellation is not instant, you'll get a reply with instructions and it must still be completed before your next cutoff date to avoid another charge.

Refund policy

No cancellation fee and no minimum commitment, you can cancel anytime. However, any order already marked "Order Processed" or "Shipped" cannot be cancelled or refunded, and you will be charged for it. To avoid a charge you must cancel before that week's "Changeable Before" cutoff date/time (roughly 5-7 days before delivery). Refunds/credits for damaged, missing, or defective items are handled case-by-case by customer service.

Free trial trap

Blue Apron's promo offers (e.g., heavy discounts off your first box or first several boxes) automatically roll into full-price recurring Autoship deliveries. Because the service is branded "No Subscription," many people don't realize they're enrolled in weekly auto-charges and only discover it when a full-price box ships.

What to do if they refuse to cancel

If Blue Apron refuses to cancel, keeps charging you, or won't honor a cancellation: - **Get it in writing.** Re-send your cancellation request to cancellations@blueapron.com and ask for written confirmation. Screenshot your Account Settings showing the plan status and keep any confirmation email. - **Dispute the charge.** If you cancelled before your "Changeable Before" cutoff but were still billed, contact your bank or card issuer and dispute it as an unauthorized recurring charge after cancellation. Provide your cancellation email and screenshots as evidence. - **Report it.** File a complaint with the FTC at reportfraud.ftc.gov, which enforces the federal negative-option / "click-to-cancel" rules covering deceptive auto-renewal. - **Use your state AG.** In California, New York, or Vermont (strong automatic-renewal laws), file with your State Attorney General's consumer protection division. California's Automatic Renewal Law requires an easy online cancellation path. - **Stop the bleeding.** As a last resort, ask your bank to block the merchant or reissue your card so no further Autoship charges can post. Orders already marked "Order Processed" or "Shipped" are generally non-refundable, so the dispute angle is strongest for charges that posted *after* you cancelled before the cutoff, or for boxes you never received.

Reader questions

Frequently asked questions

I skipped my deliveries, why am I still being charged?

Because skipping and pausing are not the same as cancelling. Skipping only suppresses individual upcoming weeks, and pausing only delays for 4-10 weeks, your subscription stays active and resumes auto-charging once those weeks pass. To stop billing permanently you must go to Plan Settings, click Edit, then Pause/Cancel Subscription, and click the small 'click here' cancel link, then complete the survey. Verify your status reads 'Canceled.'

Can I cancel Blue Apron in the mobile app?

No. The Blue Apron app does not provide a cancel option. You must use a desktop or mobile web browser, log in at blueapron.com, and cancel through Account Settings to Plan Settings. If you can't access the site, email cancellations@blueapron.com or call 1-888-278-4349 to cancel.

Will I get a refund if I'm charged after I try to cancel?

It depends on timing. Blue Apron lets you cancel anytime with no cancellation fee and no minimum commitment, but any order already marked 'Order Processed' or 'Shipped' is locked in and you'll be charged for it. The deciding factor is your weekly 'Changeable Before' cutoff (roughly 5-7 days before delivery), cancel before it and you avoid the charge; miss it and the box ships. For damaged or missing boxes, contact customer service for a credit or refund.

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